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 Is Social Media Management Worthless?

anthony mederick • Mar 19, 2019

Is Social Media Management Worthless?

Today, there are over 4 billion internet users online--and many of them access social media platforms every day. That means there are billions of opportunities for engagement between customers and companies each day.
Social media management is essential to keep up the conversation with customers and improve marketing for a broader reach. Whether or not you choose to outsource a manager is up to you. However, it's wise to have a dedicated social media management individual or team to tackle platforms like Facebook, Instagram, Twitter, LinkedIn and more. Keep reading to learn why you should invest in a social media manager as soon as possible:

4 Reasons to Invest in Social Media Management


Some companies keep social media managers in-office to attend regular meetings and communicate with easily. Technology today allows teams to tune into meetings and stay in touch from afar through phone calls, chat, and video sessions. You may feel it's better to outsource a social media marketing company to engage customers regularly, which is becoming more popular. If you'd rather communicate with someone in-house or else you want to take it on yourself, that's ok, too. Regardless of who's appointed the responsibility, here are four reasons dedicated social media management is essential to success:

1. Someone Keeps Things Organized


Social media planning is easier when someone can dedicate all their time to testing engagement and improving messaging. The social media manager will also help keep posts organized, as successful engagement will require many updates. Some suggest that each platform deserves at least a post or two every day. Multiply that across all the available platforms. It can turn into a busy mess in no time.

2. More Opportunities for Regular Posting/Customer Interaction


Social media management isn't always about reinventing the wheel or SEO strategy for today's consumers. Managers can always schedule posts ahead through software like Sprout Social so they don't have to be glued to a computer all hours. But what if something news-breaking happens? Someone will need to be on top of posting to intercept and replace scheduled posts with more appropriate ones. It's good practice to speak directly to your customers through social media and respond to any issues voiced there in a timely manner, too. This is a job for a social media manager.

3. Invaluable Insight


A good social media management team or individual will always stay up-to-date on trending topics and buzz-worthy media. And someone who pays attention enough will develop enough insight to foresee upcoming trends. This insight will prove to be as much an asset as the online ad space or the social media post itself.

4. Full-time Dedication to Expanding Your Brand


A dedicated person or team will explore how to expand your brand through online engagement every day. They will look to your competitors and try their hardest to out-do them in the biggest watering hole on the planet: the internet. Without them and you're missing out on billions of opportunities to sell your product, service, or spread your message to an international market.

More Business Tips and Tricks from Festival Friends


Want more advice on improving your business to its fullest and crafting social media management for high returns? Check out the other resources from Festival Friends Hard Drive on their company blog today!

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Over 30 million people attended a live festival in 2016. That is a large market to promote your business to. Plus, people spend more time wandering festivals and browsing vendors since they last several hours long. You want to get noticed and leave a lasting impression that will get those same people hooked on your product. Use these 10 clever marketing tips to attract and secure new and valuable customers at a festival. 1. Announce Your Location on Social Media Sharing your location with your social media network is one of those great marketing ideas that is simple yet effective. You can create an event page, share a live stream, and promote special items that will only be available at the festival. There is no better way to promote your business than interacting with your fans. 2. Have Free Gifts Creative marketing ideas at the festival include attracting people with give-a-ways. You can have promotional stickers, key chains, or frisbees to get people excited about your business. The products will go home with festival guests to stay in their mind for future business. 3. Use Interactive Staff The best marketing ideas won't work unless you have a full staff that engages with people. Festival attendees like to have fun, so make sure your staff encourages that enthusiasm. They should come out from behind the tables and talk to people. This can make your area look exciting and popular. 4. Have a Good Deal Sometimes vendors overprice their product because they figure that festival-goers have no option but to buy at an inflated price. But, this can backfire as people look for value since they've already spent a lot of money on tickets. Take a look at your price and the value of the product. Consider offering a discount or bundling products like a drink included with a meal. 5. Collaborate with Other Vendors Innovative marketing ideas can include help from your neighbours. Offer discounts and promotional items if a customer visits your partnering vendor. This can attract more people and show that the community values your company. 6. Get a Good Location Location is key to foot traffic and getting noticed. if you can get your registration in early and spend a little more money for a prime spot, then do it. It not, invest in arty signs throughout the area to direct people to your location. 7. Get on the Festivals Payment Option Many festivals use promotional ideas like prepaid wristbands or smart cards. You can accept this form of payment to attract more customers and get paid easier. People with prepaid options tend to spend more and won't have to worry about finding an ATM. 8. Collect Data for Future Festivals Make sure you keep track of what works and what doesn't so that you can improve next time. You can ask people how they found you or if they like you on social media. Also, look at your sales to see which items gave the most profit. 9. Hold a Raffle The easiest way to build an email list is by holding a raffle. Get people to fill out a slip with their name and email to win a prize by the end of the festival. Then you have an email list that you can use to send promotional items and keep then aware of your business. 10. Go to the Right Festivals You want to make sure that there is a market for your product at each festival. So, know your festival type. You may find a niche that works better than going to every festival in the state. Create a List of Marketing Tips Choose which marketing tips that you would like to try and start a list of how you will implement them. This will keep you organised and focused. If you haven't done so already, start building your social media presence. Contact us to develop your marketing online to increase your traffic.
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